ABOUT US?

Endless possibilities to and from Panama

Panama Soluciones Logísticas S.A is a Freight Forwarder and International Cargo Agent, member of with more than 30 years of experience handling air, sea and land shipments offering logistics, customs and transportation solutions to our clients worldwide.

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QUALITY POLICY

Panama Soluciones Logísticas, S.A., an organization dedicated to providing a wide range of logistics and transportation solutions with air cargo, maritime cargo, land cargo, storage and distribution, and customs services. It has decided to implement a

Quality Management System based on the ISO 9001:2015 standard to improve the service it provides to its customers.

The Management of Panamá Soluciones Logísticas, S.A., focuses on the Quality System as a way to organize the operation of the organization based on some basic pillars such as the Quality of its services, customer satisfaction and the continuous improvement of the effectiveness of the System. For this, the Quality Management System of Panama Soluciones Logísticas, S.A., is based on:

  • Quality and its improvement are the responsibility of all the members of Panamá Soluciones Logísticas, S.A., starting from the Senior Management.
  • Quality is obtained by planning, executing, reviewing and improving the Management System, keeping in mind at all times the context of the organization, both internal and external.
  • Quality is oriented towards the Satisfaction of all our clients (and interested parties), through the commitment of the entire organization to meet their needs and requirements, as well as legal and regulatory requirements and those of the services.
  • Quality is based on the Continuous Improvement of both the operational processes and the provision of the service, as well as the effectiveness of the Quality Management System in which preventing errors is a fundamental aspect.
  • Quality directs us to pay maximum attention to technological developments and possible improvements that new technologies make available to us.
  • Quality requires everyone's participation and collaboration, which is why this Policy is disseminated to all the personnel of Panamá Soluciones Logísticas, S.A., for their knowledge and understanding.

The Quality policy of Soluciones Logísticas, S.A., has as a priority the satisfaction of our clients, the continuous improvement of the management system and the commitment on the part of senior management and our collaborators.

For the effective application of these principles, the support of both the management team and the staff is absolutely necessary.

Director
Panama, May 10, 2019

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MISION

PANAMÁ SOLUCIONES LOGÍSTICAS, S.A., has the mission of offering a wide range of logistics and transportation solutions through our more than 1,000 international partners to manage every aspect of the chain, providing a high-quality service to meet the needs of our customers. clients, based on an honest and long-term relationship, exceeding expectations with competence, technical efficiency and excellent service

VISION

PANAMÁ SOLUCIONES LOGÍSTICAS, S.A., has the vision of positioning itself as a leading company in logistics, customs and transport services and solutions, incorporating continuous training for our staff in all our specialties to provide the best service to our clients.

To achieve our vision we must achieve objectives adapted to different areas:

  • People: Having a good environment to work in, where people feel inspired to give the best of themselves every day.
  • Services: Offer a varied number of quality services that anticipate and satisfy the wants and needs of customers.
  • Sustainability and Social Responsibility: Being a responsible citizen who makes a difference by helping to build and support sustainable communities.
  • Benefit: Maximize performance while keeping overall Company responsibilities in mind.
  • Productivity: Being an effective and dynamic organization.

VALUES

PANAMÁ SOLUCIONES LOGÍSTICAS, S.A., adopts values ​​that guide the actions and behavior of the organization in its environment, and they are:

  • Leadership: striving to shape a better future.
  • Collaboration: promote collective talent.
  • Integrity: being transparent.
  • Responsibility: commitment to work
  • Quality: pursuit of excellence.
  • Commitment: guarantee the satisfaction and loyalty of our customers
  • Growth: search for development and creativity
  • Professionalism: work ethic
  • Respect: needs of our clients and well-being of our collaborators